

Option 2: 36-month Instalment Programme + Reduce monthly instalment by 50% for 6 months Option 1: 36-month Instalment Programme + 6-month moratorium** ( ) Option 3: 6-month moratorium + extend tenure for 12 months (with reduced monthly instalment)Ĭredit Card/Credit Card-i (Instalment Programme):Ĭredit Card/Credit Card-i without Instalment Programme:

( ) Option 3: 6-month moratorium + Reduce monthly instalment by 50% for 9 months ( ) Option 2: Reduce monthly instalment by 50% for 6 months Loan/financing type #1* (#2, #3, where relevant): Loan/financing account no.#1* (#2, #3, where relevant): *denotes compulsory fields (please mark "X" where applicable) Bank Statements reflective of reduced / loss of income in the past 2 years ORĮmail subject: Request for Repayment Assistance.Self-Employed whose business has stopped operating Letter of termination / retrenchment from previous employer.For customers who are experiencing loss of employment Latest financial statement of the businessĢ.Income Tax for Year of Assessment 2019 AND latest Income Tax Assessment.Bank Statements reflective of at least 50% income reduction in the past 2 years OR.Letter from your employment confirming reduction of income.Latest 1 month salary slip AND any 1 month salary slip prior to reduction of income OR.Income Tax for Year of Assessment 2019 AND latest Income Tax Assessment OR.EPF statement (2019 AND latest EPF statement) OR.For customers who are experiencing at least a 50% reduction in income: For Individual customers, email us at For SMEs, email us at DetailsĬall our Customer Careline at 1-(Malaysia) or +603-7844 3696 (Overseas), press *1 for Repayment Assistance and our agents will guide you through the process.ġ.Kindly ensure that you have the necessary documents attached in the email application.Ĭlick here to view the documents required. Whose loan/financing is disbursed on or before 30 September 2021.

Whose loan/financing is still performing (not in arrears for more than 90 days) as at the date of application.URUS, Targeted Repayment Assistance, PEMERKASA Plus, PEMULIH, Bank’s own rescheduling and restructuring, etc.) as at the date of application Not under an existing repayment assistance programme (e.g.Drop in revenue (For SME customers only).These packages are applicable to our individual and SME customers who have experienced:
